Spa Castle Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.6
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery4.3
- Price & Quality4.8
- Customer Service4.7
- Return Policy4.0
Recent Customer Reviews (11)
Eric Dejesus
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Bonnie Perry
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Daniel Sharpe
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Libby Dennis
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Rosa Lucas
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Rhys Macdonald
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Camille Dandonneau
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Victoria Bailey
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Koby Frankland
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Searlas Gregoire
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Spa Castle Pricing
General Admission Weekday
$45 - $85
General Admission Weekend
$50 - $110
Robes and hand towels deposit
$35
Valet Parking
$10
Lost wristband
$50
Payment Methods
Accepted Payment Options:
Prices for items on Spacastleusa.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Spa Castle credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Spa Castle Pros & Cons
Pros
1
Unique Experience: Spa Castle offers a unique blend of traditional Asian and luxurious European spas, providing a one-stop spa destination.
2
Family-Friendly: It is a family-friendly urban resort, suitable for all ages from infants to seniors.
3
Amenities: The facility includes indoor and outdoor pools, various themed saunas, whirlpool baths, hot tubs, steam rooms, and a healing zone.
4
Convenient Services: Guests have access to a locker lounge and bath area, and a numbered electronic wristband system for services or purchases.
5
Relaxation and Health Benefits: The amenities offer a fun and recharging time, with numerous health benefits.
CONS
1
Maintenance Issues: Some customers have reported facilities falling apart, dirty saunas, and malfunctioning equipment.
2
Customer Service Concerns: There have been complaints about rude staff, poor customer service, and issues with management.
3
Pricing and Value: Some customers feel that the experience does not justify the cost, with complaints about overpriced massages and poor facility maintenance.
4
Safety Concerns: There have been reports of tripping hazards and accidents due to wet floors, and issues with cleanliness.
Spa Castle Features and Benefits
Features
One-stop spa destination
Blend of traditional Asian and luxurious European spas, providing a four-season family-friendly urban resort and escape from the ordinary
Spa and sauna systems
Innovative and not seen before in the United States
4 stories and 100,000 square feet facility
Spacious environment for extensive amenities
Sauna Valley
Various themed saunas for relaxation
Indoor/outdoor pools with aqua-jets
Diverse aquatic experiences including whirlpool baths, hot tubs, and steam rooms
Numbered electronic wristband system
Convenient for services and purchases
Locker Lounge & Bath Area
Place to start relaxation
Family-friendly environment
Suitable for all ages from infants to seniors, ideal for families and friends
Overall amenities
Fun and recharging time with numerous health benefits
Robes and hand towels
Provided for guest comfort with refundable deposit
Valet Parking
Convenient parking option available